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Every business has different challenges. Not every challenge needs the same solution.

My work is organized into three areas: Growth, Lifecycle, and CRM Systems. Start with an assessment, commission a focused implementation, or bring specialized expertise into your team on an ongoing basis.

Projects have defined scopes. Complex implementations are quoted after a technical scoping review.

By area

Billing market

01

Growth

Find the right opportunities.

I investigate growth opportunities, examine positioning and conversion journeys, and turn hypotheses into clear decisions and focused experiments.

Growth strategy & go-to-market

Know where your next growth effort should go.

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B2B demand generation & ABM

Reach the right accounts, not all of them.

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Analytics, tracking & CRO

Trust your data before optimizing.

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02

Lifecycle

Build relationships that evolve.

I design customer journeys that connect behavior, segmentation, messaging, and meaningful moments—from acquisition through retention.

Lifecycle strategy & customer journeys

Coherent journeys across the relationship.

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Email & retention marketing

Emails with a reason to arrive.

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03

CRM Systems

Make operations support the strategy.

I assess, organize, and implement CRM processes, automations, and integrations that connect marketing, data, and sales.

CRM architecture, audit & implementation

A CRM that supports operations.

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Marketing automation & integrations

Reliable, documented automations.

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Lead scoring & revenue workflows

Qualify and prioritize with shared criteria.

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Need continuity?

I also work on an ongoing basis: monthly optimization, an embedded specialist, or fractional leadership.

Let's talk about what you're trying to solve.

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